We're here to help with your AI-powered CV builder and job search tools.
Email us at: alberto@notjustvpn.com
Response time: 24-48 hours
For urgent issues, include:
Simply tap the PRO button at the top of the app screen. This will display different subscription offers for you to choose from, including introductory deals with free trials.
To cancel your subscription, go to your iPhone Settings → [Your Name] → Subscriptions → Select “Haired” → Tap “Cancel Subscription”. The cancellation will take effect at the end of your current billing period.
If AI generation fails, try these steps: 1) Check your internet connection, 2) Restart the app, 3) Ensure your input text is clear and detailed, 4) Try again in a few minutes. If the problem persists, contact our support team.
To reset your account, go to the app settings and look for “Reset Account” or “Clear Data”. Alternatively, you can delete and reinstall the app. Note that this will remove all your saved CVs and data.
Refund requests are handled directly by Apple through the App Store. Go to your purchase history in the App Store app, find your Haired subscription, and request a refund. Apple handles all billing and refund decisions according to their policies.
Try these troubleshooting steps: 1) Force close and restart the app, 2) Restart your device, 3) Update to the latest app version from the App Store, 4) Free up storage space on your device. If crashes continue, contact support with your device details.
For billing questions, remember that subscriptions auto-renew according to your selected plan. Special offers and pricing are shown when you tap the PRO button in the app. For specific billing disputes, contact Apple Support directly through the App Store.