Short answer: to cancel Resume.io or Resume Genius, log in, open your account or plan settings, choose to cancel the subscription, and keep the confirmation email. If you cannot find the option, use support (contact form, live chat or phone) and ask for written confirmation that auto-renewal is off. If you were just charged, ask for a refund straight away.
How we wrote this: neither company's own help pages came up when we searched, so the steps and refund terms come from independent 2026 guides, which do not always agree. Confirm the details inside your account before relying on them.
How do I cancel Resume.io?
Independent guides describe two routes:
From your account
- Log in and click your profile icon (top right).
- Open Account Settings.
- Find My Plan and choose to cancel or downgrade.
- Keep the confirmation email.
From the contact page
- Open Resume.io's Contact page and choose Cancel Subscription.
- Enter the email address on the account.
- Click the link in the confirmation email to finish. Check spam if you do not see it.
Afterward, look at your plan page to confirm it no longer shows as renewing.
How do I cancel Resume Genius?
Guides agree on the basic path:
- Log in to your account.
- Open the account menu, then My Subscription (or the plan section).
- Choose Cancel, and confirm.
- Save the confirmation (email or a screenshot).
You usually keep premium access until the end of the period you already paid for. If you subscribed through Apple or Google Play, cancel in that store's subscription settings, because the site cannot cancel it for you.
Does Resume.io or Resume Genius give refunds?
This is the part where sources disagree, so read your own terms and act quickly:
| Service | What guides report | How sure we are |
|---|---|---|
| Resume.io | Refund mainly if you cancel during the trial; after billing, cancelling stops future charges but may not refund the current cycle | Mixed: sources conflict |
| Resume Genius | A refund window of around 14 days; after that, access runs to the end of the period | Unverified: no source quoted the official terms |
What helps in practice:
- Cancel first so the next charge does not happen, then ask for the refund.
- Use the billing topic on the contact form (Resume.io) or chat/phone (Resume Genius), and include the account email, the charge amount and date, and what happened.
- Document your attempt to cancel (dates, screenshots).
- If support does not resolve an unauthorized charge, a dispute with your card issuer is a normal option.
What if I cannot find the cancel option?
- Try another browser or a private window, and turn off ad or tracking blockers for the page.
- Check where you paid. Purchases through Apple or Google Play must be cancelled there.
- Contact support and ask for written confirmation that auto-renewal is off.
What happens to my resume if I cancel?
Downloads are usually tied to a paid plan. Before you cancel:
- Download the resume and cover letter in every format you need (PDF and Word).
- Copy the text of each section into a plain document. Your content is yours, and any builder can re-flow it into a new template in minutes.
Then cancel.
Is there a free alternative?
HAIRED's free tier needs no credit card and has no trial that turns into a subscription. A free ATS check matters more than the template: according to HAIRED's analysis of 10,000 resumes, 73% had at least one critical error that stops applicant tracking systems from reading them correctly (see the full study).
Want a Resume Tool Without the Trial Clock?
HAIRED's ATS analyzer and resume builder are free to start. No card, and no trial that turns into a subscription.
Run a check with the CV Analyzer and build the resume in the Resume Builder. Other reviews and guides: Resume.io review, Resume Genius review, how to cancel Zety and how to cancel FlexJobs.
Sources:
- Independent 2026 guides to cancelling Resume.io (account settings and contact-page routes, trial and refund reports)
- Independent 2026 guides to cancelling Resume Genius (account route, app-store subscriptions, refund window reports)
- HAIRED, We Analyzed 10,000 CVs
